Last updated: March 6, 2026
By accessing or using the BarrierX platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
BarrierX provides a Deal Recovery Operating System that analyzes CRM data to identify recoverable closed-lost deals. The Service includes deal analysis, risk scoring, recovery recommendations, and related tools. We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate, current, and complete information during registration and keep your account information updated. You must notify us immediately of any unauthorized use of your account.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of data as described in our Privacy Policy. You retain all rights to your CRM data. We process your data solely to provide the Service and do not sell your data to third parties.
You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to any part of the Service; (c) interfere with or disrupt the Service or servers; (d) reverse engineer, decompile, or disassemble any part of the Service; (e) use the Service to compete with BarrierX; (f) share your account credentials with unauthorized parties.
The Service and its original content, features, and functionality are owned by BarrierX and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks may not be used without prior written consent. Your CRM data and business information remain your property at all times.
Certain features of the Service require payment. Pricing is provided on request and detailed in your service agreement. All fees are non-refundable unless otherwise specified. We reserve the right to modify pricing with 30 days' notice. Free audit periods do not require payment and carry no obligation to subscribe.
To the maximum extent permitted by law, BarrierX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, data, or business opportunities. Our total liability shall not exceed the amounts paid by you in the 12 months preceding the claim. The Service is provided on an "as is" and "as available" basis.
You agree to indemnify and hold harmless BarrierX, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.
We may terminate or suspend your account at any time for violation of these Terms, with or without notice. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination. Sections that by their nature should survive termination will survive.
We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Service.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of the Netherlands.
For questions about these Terms, please contact us at legal@barrierx.ai.